4/17/2008
The Buoyancy of US Retail E-Commerce
It seems that the recession hasn’t hit online retailers. According to a recent study conducted by Forrester Research, The State of Retailing Online 2008, e-commerce sales will reach $204 billion in 2008, a 17% increase over last year
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4/8/2008
E-Commerce to Top $200 Billion This Year
E-commerce is growing and is expected to reach $204 billion this year according to the three-part State of Retailing Online 2008 report from Forrester Research and Shop.org.
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3/21/2008
Online Shopping is Maturing
Almost three-quarters of US consumers (74%) report that they have shopped online, Forrester Research reports. A closer look at the report, Web Buyers—And Their Expectations—Grow Up, revealed some interesting findings now that there are fewer new customers to capture.
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3/11/2008
Online Shopping by Minorities Increasing Rapidly
More minorities of every demographic are shopping online than ever before. A recent study conducted by International Demographics, a syndicated research company, revealed the following:Asian Americans still lead the pack.
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3/5/2008
Online Shoppers Cite Security & Convenience as Top Priorities When Shopping Online
According to a December 2007 survey by JupiterResearch and PayPal, online shoppers want two things when they shop online: payment choices and information security.
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2/22/2008
US Retail E-Commerce Primed for Growth
Internet marketing studies and projections for the growth of online retail spending bear this out. $215 billion, $240 billion and $334 billion are the figures predicted by research firms JupiterResearch, eMarketer and Forrester, respectively, in relation to what US online retailers will ring up in 2012.
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2/18/2008
Online Shoppers Still Have Fears about Security of Financial Data
Seventy-five percent (75%) of internet shoppers have reservations about giving out financial and personal information when shopping online. In spite of this, almost the same number, 78%, agree that shopping online is convenient. And, another 68% agree that online shopping saves them time.
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2/13/2008
Web Shopping Cutting into Offline Purchases
Over two-thirds (67%) of U.S. shoppers spend less in retail shops when they purchase online, according to a 2007 survey by the USC Annenberg Center for the Digital Future. This is up slightly from 2006, when 65% said the same.
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1/18/2008
More Americans are spending more time on the web
More Americans are spending more time on the web, shopping, e-mailing, participating in online communities and just looking around, according to the seventh annual survey of U.S. Internet activity by the Digital Future Project of the Annenberg School for Communication at the University of Southern California.
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1/15/2008
More travel purchased online than offline in the U.S.
Last year was the first in which more travel was purchased online than offline in the United States, according to PhoCusWright's "Consumer Travel Trends Survey."
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1/9/2008
Three ouf of 10 major online retailers offered alternative to credit cards
Three out of 10 major online retailers offered new payment methods as an alternative to credit cards in December 2007, according to a study by Brulant.
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12/7/2007
DSW Inc. will launch comprehensive e-commerce site
Specialty shoe retailer DSW Inc. will launch its first-ever comprehensive e-commerce site next year.
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11/28/2007
Online sales grow over 20% on Cyber Monday
Online retail sales on the Monday after Thanksgiving reached $733 million, up 20.6% from the $608 million spent on the same day last year, comScore Networks Inc. reports.
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11/14/2007
Shoppers are researching Black Friday sites
The Friday after Thanksgiving has always meant a stack of newspaper inserts to promote sales and get shoppers into stores. Now shoppers are also researching Black Friday sites, which publish advanced copies of retail circulars.
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9/19/2007
Users dependency on e-commerce grows
Nearly nine in 10 consumers who conduct online transactions have experienced problems, according to a Tealeaf-commissioned study conducted by Harris Interactive.
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9/19/2007
Pressure to look good is greater than ever before
Two-thirds of US consumers agree that the pressure to look good is greater than ever before, according to Nielsen//Netratings.
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8/1/2007
E-commerce sales rebounded solidly in Q2
Online retail sales in the second quarter grew 23% over Q2 a year ago, reaching $27.2 billion from $22.2 billion, comScore Networks Inc. reports.
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7/30/2007
European e-commerce annual growth rate is up
European B2C e-commerce is growing in waves.
With an annual growth rate of 25% over the next four years, the market will triple in size by 2011, reaching $407 billion
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6/26/2007
Customers loyalty is impacted by customer service
Call centers can help companies reach out to customers as well as answering their questions, suggests a new survey. 84% of consumers participating in the survey said they would like to receive proactive communication from their suppliers, and 76% said they would like to hear about other products and services a company offers.
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6/25/2007
German retail e-commerce sales hit $23.9 billion in 2006
Germany is home to Europe's largest online population, and it is still growing.
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5/22/2007
Retailers convincing female online shoppers to make purchases online
Online retailers have done a good job convincing female online shoppers to make purchases online, judging by a Consumer Reports National Research Center report conducted for ShopSmart.
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5/18/2007
Discoverystore.com focusing on the Internet
Discovery Communications, best known for its more than 100 television networks including Discovery Channel and Animal Planet, has announced it will close its 103 mall-based and standalone stores and lay off 1,000 employees, 25% of its work force.
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2/21/2007
Expense of handling International Orders obstacle to global Ecommerce
87% of companies polled at a recent retail e-commerce affiliate conference said they would like to sell to non-U.S. markets, but 79% said their overseas business amounted to 0-10% of total sales, World Market Express reports.
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2/20/2007
Customer satisfaction with e-commerce surpassed that of offline retail
Customer satisfaction with e-commerce surpassed that of offline retail by 11.6 percent. That's according to the American Customer Satisfaction Index released jointly by the University of Michigan and ForeSee Results.
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1/15/2007
Ecommerce Development gives new ways to research
Auto dealers, once the e-commerce slowpokes on the information super highway, are catching up nicely with new web site upgrades that give vehicle shoppers multiple ways to interact online with retailers and manufacturers, according to new research from the National Automobile Dealers Association.
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