E-commerce

12/11/2001 Revisiting Online Travel The attacks on 11 September and the down economy are factors in PhoCusWright's revised 2001 US online travel estimates. $23.0 billion, predicted in May 2001, is now $20.2 billion (presented October 2001).
12/4/2001 Forget On- or Offline, 2001 is about Multi-line Shopping Confirming the recent buzz about multi-channel retail, a 2001 study found that 44% of people in the US say buying online has "somewhat" reduced their offline purchasing behavior -- down from 56.3% in 2000.
12/4/2001 US online retail up in Q3, says government Reuters reports that online sales in the US increased slightly in the third quarter, the first increase since Q4 2000.
12/3/2001 Turning Clicks into Real Orders Part II: The E-media Buy maximizing your website & ability to generate sales and maximize profit.
11/9/2001 Consumer Credit Ads Increase as Spending Season Approaches A soft economy and an approaching holiday season have combined to trigger an increase in online ads for consumer credit services, a report from Jupiter Media Metrix found.
11/9/2001 Few online shoppers use wish lists CRM Daily reports that online shoppers have little interest in online gift registries and wish lists.
10/29/2001 Predicting ROI from e-Business Initiatives (Part 2) challenges in measuring ROI on e-Business Initiatives
10/29/2001 Small Manufacturer finds 100% ROI (part 2) In our last newsletter, we published the first part of a two-part series on Plastopan’s successful launch into e-Business strategy. The first article dealt with the ROI, concept and strategic decision-making process for Plastopan.
10/12/2001 Internet-influenced retail purchases rising Europemedia reports that 17 percent of all retail sales in the US this year will either be made online, or be influenced by online research.
9/24/2001 Email Marketing: The Cost-effective Cornerstone To CRM Email marketing has rapidly become a cornerstone of Customer Relationship Management (CRM). According to the Aberdeen Group, from 1999 to 2001, email marketing grew by more than 270% and has emerged as one of the crucial applications for marketing today.
9/24/2001 CRM applications market growing steadily CRM applications market grew by 84 percent last year, reaching a value of USD6.2 billion
9/24/2001 Predicting ROI From eBusiness Strategies (Part 1) As CEO of three prior companies, I often found myself evaluating every investment or business initiative in terms of its effect on my P&L.
9/24/2001 Your eBusiness Success May Depend on Selecting the Right Developer The Internet has created a more efficient, cost-effective and streamlined way of conducting and building business.
9/21/2001 B2C will continue to grow in US B2C ecommerce revenues in the US are set to rise from USD38.3 billion last year to USD156 billion by 2005, according to eMarketer.
8/24/2001 Customer Service: What Consumers Want 90% of US consumers have used the phone for customer service, but only 46% are satisfied with its effectiveness. However, 12% of consumers have used an online chat for help and 62% grade it with high satisfaction.
8/24/2001 Ethnicities Buying Online 31% of online African Americans and 32% of online Hispanics in the US have made internet purchases -- which compares to 69% of the general US market.
8/17/2001 US small firms take to the Net A new survey from Dun & Bradstreet has found that two thirds of all small businesses in the US have Internet access and about half of those have a website.
7/2/2001 Global 'Net Users Plan to Shop Online Currently 15% of worldwide internet users shop online, but 41% in Japan, 30% in Germany and 28% in Australia plan to shop online in the next 6 months.
6/29/2001 Index shows sites with selling power A new buying power index from Diameter shows that the most popular websites are not necessarily those where Internet users spend the most money.
6/29/2001 Number of Net Users Shopping Online Up 50 Percent The number of Internet users worldwide who have shopped online has increased by 50 percent over the past year, according to a 36-country study by Taylor Nelson Sofres Interactive (TNSi).
6/21/2001 Traditional retailers selling more online One third of revenues for so-called “clicks-and-bricks” companies in the US came from the Internet last year, according to ActivMedia.
6/19/2001 Travel sites continue to thrive Traffic to travel websites in the US is up 27 percent among leisure travelers and 10 percent among business travelers, according to new survey results from NFO Plog.
6/19/2001 Online Spending Drops in May Total spending on online sales decreased from $4.3 billion in April to $3.9 billion in May, according to the NRF/Forrester Online Retail Index.
6/15/2001 Monster top of job search sites ranking Internet users think that recruitment sites are a more effective way of finding work than newspaper job listings are.
6/11/2001 Half of for-profit sites making money New research from ActivMedia has found that over half of for-profit websites are already profitable.

12/11/2001 Revisiting Online Travel

The attacks on 11 September and the down economy are factors in PhoCusWright's revised 2001 US online travel estimates. $23.0 billion, predicted in May 2001, is now $20.2 billion (presented October 2001).

12/4/2001 Forget On- or Offline, 2001 is about Multi-line Shopping

Confirming the recent buzz about multi-channel retail, a 2001 study found that 44% of people in the US say buying online has "somewhat" reduced their offline purchasing behavior -- down from 56.3% in 2000.

12/4/2001 US online retail up in Q3, says government

Reuters reports that online sales in the US increased slightly in the third quarter, the first increase since Q4 2000.

12/3/2001 Turning Clicks into Real Orders Part II: The E-media Buy

maximizing your website & ability to generate sales and maximize profit.

11/9/2001 Consumer Credit Ads Increase as Spending Season Approaches

A soft economy and an approaching holiday season have combined to trigger an increase in online ads for consumer credit services, a report from Jupiter Media Metrix found.

11/9/2001 Few online shoppers use wish lists

CRM Daily reports that online shoppers have little interest in online gift registries and wish lists.

10/29/2001 Predicting ROI from e-Business Initiatives (Part 2)

challenges in measuring ROI on e-Business Initiatives

10/29/2001 Small Manufacturer finds 100% ROI (part 2)

In our last newsletter, we published the first part of a two-part series on Plastopan’s successful launch into e-Business strategy. The first article dealt with the ROI, concept and strategic decision-making process for Plastopan.

10/12/2001 Internet-influenced retail purchases rising

Europemedia reports that 17 percent of all retail sales in the US this year will either be made online, or be influenced by online research.

9/24/2001 Email Marketing: The Cost-effective Cornerstone To CRM

Email marketing has rapidly become a cornerstone of Customer Relationship Management (CRM). According to the Aberdeen Group, from 1999 to 2001, email marketing grew by more than 270% and has emerged as one of the crucial applications for marketing today.

9/24/2001 CRM applications market growing steadily

CRM applications market grew by 84 percent last year, reaching a value of USD6.2 billion

9/24/2001 Predicting ROI From eBusiness Strategies (Part 1)

As CEO of three prior companies, I often found myself evaluating every investment or business initiative in terms of its effect on my P&L.

9/24/2001 Your eBusiness Success May Depend on Selecting the Right Developer

The Internet has created a more efficient, cost-effective and streamlined way of conducting and building business.

9/21/2001 B2C will continue to grow in US

B2C ecommerce revenues in the US are set to rise from USD38.3 billion last year to USD156 billion by 2005, according to eMarketer.

8/24/2001 Customer Service: What Consumers Want

90% of US consumers have used the phone for customer service, but only 46% are satisfied with its effectiveness. However, 12% of consumers have used an online chat for help and 62% grade it with high satisfaction.

8/24/2001 Ethnicities Buying Online

31% of online African Americans and 32% of online Hispanics in the US have made internet purchases -- which compares to 69% of the general US market.

8/17/2001 US small firms take to the Net

A new survey from Dun & Bradstreet has found that two thirds of all small businesses in the US have Internet access and about half of those have a website.

7/2/2001 Global 'Net Users Plan to Shop Online

Currently 15% of worldwide internet users shop online, but 41% in Japan, 30% in Germany and 28% in Australia plan to shop online in the next 6 months.

6/29/2001 Index shows sites with selling power

A new buying power index from Diameter shows that the most popular websites are not necessarily those where Internet users spend the most money.

6/29/2001 Number of Net Users Shopping Online Up 50 Percent

The number of Internet users worldwide who have shopped online has increased by 50 percent over the past year, according to a 36-country study by Taylor Nelson Sofres Interactive (TNSi).

6/21/2001 Traditional retailers selling more online

One third of revenues for so-called “clicks-and-bricks” companies in the US came from the Internet last year, according to ActivMedia.

6/19/2001 Travel sites continue to thrive

Traffic to travel websites in the US is up 27 percent among leisure travelers and 10 percent among business travelers, according to new survey results from NFO Plog.

6/19/2001 Online Spending Drops in May

Total spending on online sales decreased from $4.3 billion in April to $3.9 billion in May, according to the NRF/Forrester Online Retail Index.

6/15/2001 Monster top of job search sites ranking

Internet users think that recruitment sites are a more effective way of finding work than newspaper job listings are.

6/11/2001 Half of for-profit sites making money

New research from ActivMedia has found that over half of for-profit websites are already profitable.

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