Shopping Portal

2/16/2009 Forrester Research Debunks Theories on Customer Reviews It has been widely believed that a few bad online shopping reviews can ruin a product’s chance of sales. Another widely held belief states that consumers only listen to the reviews of their peers when it comes to product categories such as electronics and home appliances. This is possibly due to the fact that these products have tangible features and functions which can be difficult to evaluate. Analysts Sucharita Mulpuru and Peter Hult of Forrester Research have conducted a recent report which aims to debunk this idea titled Myths and Truths About Online Customer Reviews.
1/12/2009 You Can Get Top Search Engine Rankings -- Here’s How When consumers who use a comparison shopping engine, they are twice as likely to buy. The message to e-tailers: if your product/service is not listed in the top shopping comparison sites, you’re not getting the bulk of high-conversion traffic.
12/18/2008 Online Holiday Shoppers Read Online Customer Reviews With Christmas quickly approaching, many online retailers are looking for ways to increase sales as well as the traffic to their Web sites. With the economy in a slump, most people are looking for ways to cut costs this holiday season, and one of the most effective ways of achieving this is through online shopping. It’s not simply enough to have to have a web site though; the successful online retailer must instill confidence in those who visit their site. Perhaps the best way to accomplish this is to provide online reviews that can be found on various shopping portals online; these are Web sites built for the purpose of comparison shopping.
12/3/2008 Comparison Shop the Google Way How do you find the most popular, desired gifts of the holiday season? How about mining Google? It’s a quick, easy way to find gifts for your loved ones. You can comparison shop, find product reviews and arrange for quick and easy delivery.
6/16/2008 Online Shoppers Prefer Personalized Product Recommendations According to a recent report by the E-Tailing group, not only do online shoppers prefer personalized product recommendations, they expect it. Many e-tailers, however, haven’t invested in the personalization technology that would provide this service.
6/1/2008 High Shipping Fees Cause Online Shoppers to Abandon Shopping Carts Many online shoppers abandon shopping carts because of the high cost of shipping, according to a survey by comScore Inc. for PayPal.
12/7/2007 High end consumers will spend freely this holiday Rising fuel and food costs will cut into holiday gift purchases by the less affluent, while wealthier consumers and teens plan to spend freely during the holiday season, according to the survey by market research firm Harrison Group.
10/2/2007 Phone-based customer service fared better More than one-third of e-mails sent to 100 of the top online retailers in the United States in a spring 2007 mystery shopping exercise went unanswered, according to Talisma Corp.
10/2/2007 Internet acess key factor in mobile phone purchase Nearly 45% of U.S. mobile phone users say that better Internet access will be a key factor in their next mobile phone purchase, according to a new study for The Kelsey Group. Only 26% of the mobile phone service subscribers surveyed currently opt for an Internet access plan.
7/11/2007 Online shopping affects offline purchases Consumers who shop online for digital cameras and TVs spend 10% more on in-store purchases than consumers who do not search online, according to survey sponsored by Yahoo! Search Marketing and conducted by ChannelForce.
7/5/2007 Shoppers use their mobile phones to search for products Mobile phone provider Sprint Nextel and GPShopper have teamed up to launch a service that uses the web and global positioning technology to let shoppers use their mobile phones to search for products and the local stores that carry them.
8/24/2006 Online Shoppers Cite Content as a Shopping Feature Online retailers who think consumer feedback on their site or on the sites of third parties will serve primarily to surface criticism about themselves or their products should think again. A new report from Jupiter Research finds that online shoppers who provide feedback are more likely to report on a positive experience than a negative one.
6/15/2006 Increase Hispanic Conversion, by Providing Online Security in Spanish Divulging personal information was one of the top two reasons Hispanics don't shop online according to a recent report by Forresters reported through Internetretailer.com
5/17/2006 Video Games Entice 4 Out of 10 Americans Americans love to play games, online and off.
4/10/2006 Why consumers are more likely to buy electronics online from Amazon More than 85% of consumers now research and/or purchase big ticket items such as electronics and automobiles online and 63% are more likely to purchase from a site if it offers ratings and reviews, according to data from eVOC Insights, a customer experience consulting firm.
11/30/2005 PFSWeb and eCost finalize their merger Online personal computer and electronics retailer eCost.com and PFSweb Inc. are finalizing their merger.
8/8/2005 Socially responsible online shopping A new shopping Web site due to launch Aug. 22 will let people buy products online from companies that share their customers' social values.
8/8/2005 Some Christmas shopping may be under way already, survey reports Online retailers are expecting Christmas shopping to start any day now, according to a survey conducted by e-commerce technology provider LaGarde.
8/8/2005 PC Rules! The personal computer is rapidly replacing other consumer electronics appliances as the primary at-home communications and entertainment device.
3/28/2005 Online Shoppers Prefer Aggregators Over Merchant Sites Consumers shop around for better prices, sales and discounts.
9/28/2000 Online Auto Shopping Keeps Rising Internet to aid in new-vehicle shopping,
9/13/2000 Q4 shopping online to reach USD19.5 billion Christmas sales are forecast to be worth USD19.5 billion.
9/13/2000 Wireless gaming worth USD6 billion by 2005 Internet games on mobile phones are set to become a massive market in Europe and the US
9/13/2000 New Internet Shoppers Mean Holiday Payoff Fifty-seven percent of current online shoppers made their first purchase during the past year,
9/5/2000 Back-to-School Shopping Goes High Tech More and more students and parents are using the Internet to shop online, and not just for school clothes.

2/16/2009 Forrester Research Debunks Theories on Customer Reviews

It has been widely believed that a few bad online shopping reviews can ruin a product’s chance of sales. Another widely held belief states that consumers only listen to the reviews of their peers when it comes to product categories such as electronics and home appliances. This is possibly due to the fact that these products have tangible features and functions which can be difficult to evaluate. Analysts Sucharita Mulpuru and Peter Hult of Forrester Research have conducted a recent report which aims to debunk this idea titled Myths and Truths About Online Customer Reviews.

1/12/2009 You Can Get Top Search Engine Rankings -- Here’s How

When consumers who use a comparison shopping engine, they are twice as likely to buy. The message to e-tailers: if your product/service is not listed in the top shopping comparison sites, you’re not getting the bulk of high-conversion traffic.

12/18/2008 Online Holiday Shoppers Read Online Customer Reviews

With Christmas quickly approaching, many online retailers are looking for ways to increase sales as well as the traffic to their Web sites. With the economy in a slump, most people are looking for ways to cut costs this holiday season, and one of the most effective ways of achieving this is through online shopping. It’s not simply enough to have to have a web site though; the successful online retailer must instill confidence in those who visit their site. Perhaps the best way to accomplish this is to provide online reviews that can be found on various shopping portals online; these are Web sites built for the purpose of comparison shopping.

12/3/2008 Comparison Shop the Google Way

How do you find the most popular, desired gifts of the holiday season? How about mining Google? It’s a quick, easy way to find gifts for your loved ones. You can comparison shop, find product reviews and arrange for quick and easy delivery.

6/16/2008 Online Shoppers Prefer Personalized Product Recommendations

According to a recent report by the E-Tailing group, not only do online shoppers prefer personalized product recommendations, they expect it. Many e-tailers, however, haven’t invested in the personalization technology that would provide this service.

6/1/2008 High Shipping Fees Cause Online Shoppers to Abandon Shopping Carts

Many online shoppers abandon shopping carts because of the high cost of shipping, according to a survey by comScore Inc. for PayPal.

12/7/2007 High end consumers will spend freely this holiday

Rising fuel and food costs will cut into holiday gift purchases by the less affluent, while wealthier consumers and teens plan to spend freely during the holiday season, according to the survey by market research firm Harrison Group.

10/2/2007 Phone-based customer service fared better

More than one-third of e-mails sent to 100 of the top online retailers in the United States in a spring 2007 mystery shopping exercise went unanswered, according to Talisma Corp.

10/2/2007 Internet acess key factor in mobile phone purchase

Nearly 45% of U.S. mobile phone users say that better Internet access will be a key factor in their next mobile phone purchase, according to a new study for The Kelsey Group. Only 26% of the mobile phone service subscribers surveyed currently opt for an Internet access plan.

7/11/2007 Online shopping affects offline purchases

Consumers who shop online for digital cameras and TVs spend 10% more on in-store purchases than consumers who do not search online, according to survey sponsored by Yahoo! Search Marketing and conducted by ChannelForce.

7/5/2007 Shoppers use their mobile phones to search for products

Mobile phone provider Sprint Nextel and GPShopper have teamed up to launch a service that uses the web and global positioning technology to let shoppers use their mobile phones to search for products and the local stores that carry them.

8/24/2006 Online Shoppers Cite Content as a Shopping Feature

Online retailers who think consumer feedback on their site or on the sites of third parties will serve primarily to surface criticism about themselves or their products should think again. A new report from Jupiter Research finds that online shoppers who provide feedback are more likely to report on a positive experience than a negative one.

6/15/2006 Increase Hispanic Conversion, by Providing Online Security in Spanish

Divulging personal information was one of the top two reasons Hispanics don't shop online according to a recent report by Forresters reported through Internetretailer.com

5/17/2006 Video Games Entice 4 Out of 10 Americans

Americans love to play games, online and off.

4/10/2006 Why consumers are more likely to buy electronics online from Amazon

More than 85% of consumers now research and/or purchase big ticket items such as electronics and automobiles online and 63% are more likely to purchase from a site if it offers ratings and reviews, according to data from eVOC Insights, a customer experience consulting firm.

11/30/2005 PFSWeb and eCost finalize their merger

Online personal computer and electronics retailer eCost.com and PFSweb Inc. are finalizing their merger.

8/8/2005 Socially responsible online shopping

A new shopping Web site due to launch Aug. 22 will let people buy products online from companies that share their customers' social values.

8/8/2005 Some Christmas shopping may be under way already, survey reports

Online retailers are expecting Christmas shopping to start any day now, according to a survey conducted by e-commerce technology provider LaGarde.

8/8/2005 PC Rules!

The personal computer is rapidly replacing other consumer electronics appliances as the primary at-home communications and entertainment device.

3/28/2005 Online Shoppers Prefer Aggregators Over Merchant Sites

Consumers shop around for better prices, sales and discounts.

9/28/2000 Online Auto Shopping Keeps Rising

Internet to aid in new-vehicle shopping,

9/13/2000 Q4 shopping online to reach USD19.5 billion

Christmas sales are forecast to be worth USD19.5 billion.

9/13/2000 Wireless gaming worth USD6 billion by 2005

Internet games on mobile phones are set to become a massive market in Europe and the US

9/13/2000 New Internet Shoppers Mean Holiday Payoff

Fifty-seven percent of current online shoppers made their first purchase during the past year,

9/5/2000 Back-to-School Shopping Goes High Tech

More and more students and parents are using the Internet to shop online, and not just for school clothes.

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