Electronic government wins public confidence

10/03/2000

electronic government in the US has found that 56 percent of the general public and 67 percent of Internet users believe it will bring positive benefits.

The most important benefits of electronic government, according to respondents, are making the government more accountable to the public (36 percent), greater public access to information (23 percent), more efficient and cost effective running of government (21 percent) and better government services (13 percent).

Almost 71 percent of respondents who visited current government websites expressed satisfaction with the site, and 60 percent said they could easily find information.

Fifty-nine percent of Americans would not vote over the Internet, while government officials were also opposed to the concept.

Almost 68 percent of Americans think more tax money should be invested in developing infrastructure for electronic government and that such investments should be made a priority, but due to concerns about privacy and security, 65 percent of Americans said electronic government should be developed slowly rather than quickly.

The poll was conducted by the research firms of Peter Hart, who is a Democrat, and Robert Teeter who is a Republican.

Source: NUA Internet Surveys

Date of Article: October 2, 2000

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